Privacy Policy

This policy explains what data Resell CLUB receives when you buy digital goods — keys and subscriptions for gaming software — through the website resell.club, the Telegram bot @ResellClub_bot or the mini app. It describes why we need that data, who it is shared with, how long it is kept and how to have it deleted. In short: we keep the minimum — your sign-in details, order history, balance and payment receipts. We do not have your password itself, we never ask for or store bank card numbers, and we do not sell your data to anyone.

What we collect and why

You can sign in through Telegram (on the website via the Telegram Login Widget), through Discord, or with an email address and a password. The methods can be linked to one account. Either way the set of data is small:

• Sign-in details — a Telegram ID, username and name (when signing in through Telegram); a Discord ID, username and the email address of your Discord account (when signing in with Discord or linking it); or an email address and name (when signing in with an email address). We receive them automatically at sign-in. This is your “login”: it is how we recognise you and link orders and balance to your account. When you register with an email address we additionally store an irreversible hash of your password — the password itself is unknown to us.
• Settings — interface language and selected currency, so that prices and messages are shown the way that suits you.
• Order history and balance — what you bought and when, and how much is on your internal balance. We need this to deliver purchased keys, to help you with past orders and to calculate the loyalty discount — 5% after $100 in total payments. When you top up the balance we also record the exchange rate at the moment of the top-up.
• Payment receipts — for a manual card transfer you upload a receipt, an operator checks it and credits the payment. The receipt is kept as proof of payment in case of a dispute.
• Email address for a purchase without an account — if you buy on the website without registering, you provide an email address: it is the only way for us to contact you about the order.
• Nickname in a third-party service — if an item is delivered manually “by nickname”, you tell us the nickname and an operator uses it only to deliver your purchase.

What we do not have: the passwords themselves (only an irreversible hash), bank card numbers and crypto wallet details — payments through payment services are handled entirely on their side. For a manual card transfer we only see the receipt you upload yourself.

The basis on which we process data

The main reason is that without this data we cannot fulfil our agreement with you: accept payment, deliver the item, maintain a balance and answer questions about orders. We keep payment receipts in our legitimate interest — to confirm payments and resolve disputes. You choose the language and currency yourself, and we use those settings only for your convenience.

Who we share data with

We do not sell your data and do not share it for advertising. Third parties receive it only where there is no way around it:

• Payment providers. Payment is handled by the service you choose: NowPayments or CryptoBot for cryptocurrency, FreeKassa for bank cards, and PayPal. The provider receives only what is needed to process the payment and handles that data under its own privacy policy.
• Telegram. The bot and the mini app run inside Telegram, so messages, keys and notifications are delivered through Telegram’s infrastructure under its rules.
• Email provider. Confirmation and password-change messages are sent through an email service, which processes the delivery of those messages.

Beyond that, we may disclose data only where applicable law directly requires it.

How long we keep data

Account data, order history and balance are kept while you use the store: purchase history is needed among other things for the cumulative discount and for support on older orders. Payment receipts are kept for as long as needed to confirm a payment and to resolve possible disputes. At your request we will delete data sooner — except for the part we are required to retain under applicable law.

Your rights

At any time you may:

• request a copy of the data we hold about you;
• ask us to correct inaccurate data;
• ask us to delete your data together with your account.

To do so, write to support by any means listed under “Contacts” — from the account or email address your profile is linked to, so that we can be sure the request is really from you. Please note: after deletion we cannot restore your order history, balance or accumulated discount.

Cookies

The website resell.club uses technical cookies only — they keep your session after you sign in, so that you do not have to authorise again on every page. We have no advertising or analytics cookies. You can block cookies in your browser settings, but signing in to the website will then stop working. The bot and the mini app run inside Telegram, and signing in there does not depend on browser cookies.

Changes to this policy

We may update this policy — for example, when new payment methods or store features appear. The current version is always published on this page, and the date of the last update is shown next to the heading. If you keep using the store after a change, that means the new version suits you. We recommend looking in here from time to time.

Contacts

For any questions about personal data and this policy, write to support:

• Telegram: https://t.me/just_spaceX
• E-mail: [email protected]

We answer such requests free of charge and within a reasonable time.

This is a translation provided for convenience. In case of any discrepancy, the Russian version of this document prevails.